Keeping your information and contribution secure is a top priority to Castleview Church.

At Castleview Church we use an online database called Fellowship One. Their system allows us to provide you access to your contribution records and allows you to make donations online. They provide all of the security for the system. This system is used by churches throughout the country and has been fully tested by them.

There are two aspects of security related to the system. First, Fellowship One provides data security using the latest security technology. The following statement is from their security documentation: “[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In laymen’s terms, this means it would take 50 computers (running constantly) continuously presenting password combinations four years to discover the password.”

The second aspect of security relates to account creation. When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information. Before that can happen, we must manually link your previous information to the account you created.

In order to verify the authenticity of the account request, we will ensure that all of your data matches our current records (e.g., address, phone number, and email address). If there is any question, we will contact you via email before creating the link. Since this is a manual process, we will perform these steps approximately once a week, but if you would like to speed up the process, you can send an email to castleview@castleview.org.

Fellowship One requires that your log in id be your email address. You will be asked to create a password. If you forget your password, you can have the system email it to you. If you need help or cannot remember the email address you used, you can contact us at castleview@castleview.org. You can also change your password at any time.

Please help us keep your information safe by protecting your log in information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. Castleview Church will never call you to ask for your log in information.